Privacy Policy

TRVME respects your privacy and observes the need to respect and protect the personally identifiable information that is, any personal information that you have shared with us and by which you can be identified, such as name, address, and telephone number.

In general, you can visit TRVME website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user’s identity remains anonymous.   Some of our web pages use "cookies" so that we can better serve you with customized information when you revisit our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used with the sole intention to improve our service to you. With specific reference to third party Non-Personally Identifiable Information (NPII) advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a 'pixel tag', which is industry standard technology used by most major websites. You may remain assured that no personally identifiable information is collected or used in this process. Such third parties do not have access to your name, phone number, address, email address, or any personally identifying information.

To know more about this common practice and to know your choices about not having this anonymous information used by our third party service provider, please click here.

With specific reference to booking/e-commerce transactions, Trvme collects the following personal sensitive information from you :

·      Name and Sex

·      Phone Number

·      Address

·      Credit Card details

·      Date of birth in case of a child

You may be assured that Trvme does not sell or trade upon any of the above information without the consent of the user or customer. The information collected from the users/customers/travellers is put to the following use:

·      Customer name    Address

·      Phone number

Traveller's name and age are shared with applicable service providers like the airlines, hotels, etc. for the purpose of reservation and booking the services for the customer/traveller. Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Trvme, but if ever stored or retained by us, strictly remain internal and is never shared. The only exception that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable. Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "chooses not to go for such use..

Trvme takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on  legal@trvme.com to obtain names and addresses of the specific entities that shall have access to your personal information in a given transaction.

Trvme pledges to continue to enhance its security procedures as and when new technology becomes available, and ensures that all its security procedures are compliant with current applicable regulations. If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You are advised to access our privacy policy regularly to understand our current policies.

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